Returns & Exchanges
At Cosette di Ames, every piece is crafted with care, intention, and love. As a small business, we pour our hearts into each order—from design to packaging—and we’re so grateful for your thoughtful support.
We do not offer refunds to the original payment method. Instead, we gladly offer store credit or exchanges for eligible returns.
Because each piece is made in limited quantities, we’re unable to offer refunds for sizing or change-of-heart returns. Store credit or exchanges are always welcome.
Sizing Advice
If you’re unsure about sizing, we’re always happy to help. Please feel free to DM us or email us before placing your order—we’d love to offer personalized sizing guidance.
As a small brand, we kindly ask that you avoid ordering multiple sizes to try on, as this impacts our ability to operate sustainably and continue offering small-batch collections.
Return Eligibility
To be eligible for a return:
- 14 days of receiving your order
- in original condition: unworn, unwashed, with tags and original packaging
- full-priced and promo code purchases
- items, intimates, and items marked non-returnable cannot be returned
How To Return
- Submit your return request via our portal or by emailing us at [your email]
- Once approved, we’ll send return instructions
- After receiving and inspecting your return, we’ll issue your store credit or ship your exchange
Thank you for shopping consciously and supporting small-batch craftsmanship. We’re honored to dress you.
With love,
Cosette di Ames 🤍
